Terms and Conditions

  1. I understand that Embark Adelaide is an outdoor dog adventure and day care service in which multiple dogs will attend in an off lead environment.

  2. I confirm that my dog(s);

    • Is in a condition of good general health and fitness.

    • Is up to date with all required vaccinations and has received treatment for the prevention of fleas, ticks and worms (including heart worm).

    • Is de-sexed, or if not, that the de-sex status of my dog(s) has been communicated truthfully to Embark Adelaide.

    • Is at least six (6) months of age for adult group days and at least three (3) months of age for puppy half days.

    • Is generally friendly and that behaviours of aggression towards other dogs or humans has been truthfully communicated to Embark Adelaide.

  3. I confirm that I have fully disclosed any and all behavioural issues my dog(s) has to Embark Adelaide and accept full responsibility for any harm caused to participating or non participating dogs, animals or humans. I understand and accept that this carries a financial responsibility for costs relating to the harm or damage of any person, animal or property caused by my dog(s).

  4. I understand that Embark Adelaide reserve the right to refuse a booking for my dog(s) for any reason, at any time.

  5. I understand that Embark Adelaide may cancel a service due to forecasted or actual unsafe weather conditions, illness, unavailability or any other reason at their discretion.

  6. I understand that in the event of a perceived or actual emergency, Embark Adelaide may take my dog to a professional veterinary practice for consultation and/or assessment and/or treatment. This may include perceived or actual emergencies such as bee, wasp, ant or other insect stings, snake bites, allergic reactions, seeding grass injuries, water related injuries, breaks, fractures or other wounds. I understand that I will be liable for the total cost involved in this event and will be invoiced accordingly by Embark Adelaide. Embark Adelaide will ensure that every effort is made to communicate effectively with me before, during and after an emergency occurs.

  7. I understand that Embark Adelaide will make every effort to ensure the safety of my dog(s) while in their care. However in the event of illness, injury, loss or death of my dog(s), Embark Adelaide will accept no liability, financial or otherwise.

  8. I understand and accept that Embark Adelaide will not accept any liability for lost or damaged equipment provided to them. This may include but is not limited to leads, harnesses, collars, registration or contact tags, tracking devices, clothing, medications or food.

  9. I understand and accept that my dog(s) may return to me from a day care wet, muddy or dirty.

  10. I understand and accept that payments to Embark Adelaide must be paid in full upon confirmation of session booking by Embark Adelaide, and received before the start of the confirmed session. I accept that if payment is not received within twenty four (24) hours of a session completion, a late payment fee of $10 may be charged in addition to the invoice for that session.

  11. I understand and accept that I am responsible for ensuring my dog(s) is available at the time of pickup. If my dog is not able to be successfully picked up at time of collection due to being absent, locked behind a door or gate, or otherwise unavailable, that I will be charged the full session cost for that day.

  12. I understand and accept that payments made to Embark Adelaide are non refundable, including bulk session (package) payments and payments made at a discounted price, unless cancelled at the discretion of Embark Adelaide.

  13. I understand that Embark Adelaide will take photos and videos of my dog(s) for the purposes of client updates, promotions, marketing or advertising, testimonials, or any other reason chosen for business purposes. This media remains the property of Embark Adelaide.

  14. I understand that Embark Adelaide may update, change, or otherwise alter the terms and conditions set out in this form without notice and that the latest terms and conditions are always reflected on the ‘Terms & Conditions’ section of their website at www.embarkadelaide.com

  15. I understand that by submitting a booking form, I am agreeing to the terms and conditions set out by Embark Adelaide in this document.

Updated 1st Jan 2024